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Frequent Asked Questions

General Questions

What types of metal fabrication services do you offer?

We offer a range of metal services including sheet metal cutting, bending, joining, welding (diffusion welding, ultrasonic welding, laser welding, etc.), metal stamping (single station, progressive, transfer, deep drawing, etc.), surface finishing (painting, powder coat, anodizing, printing, PVD/CVD, passivation and oxidation, etc) and final assembly.

What industries do you serve?

We serve various industries such as automotive, aerospace, electronics, medical devices, consumer goods, and industrial equipment.

What are your production capabilities?

Our production capabilities include high-volume stamping, short-run production, prototype development, and custom tooling.

What are your common products?

Our common metal products include different types of busbars, metal enclosures and boxes, brackets, connectors and terminals, shields, lead frames, etc.

What is your customized service alike?

Our custom service is covered from product evaluation, tooling design and manufacturing, prototype fabrication and testing, mass production, final assembly and door to door shipping.

Sales Questions

What is your minimum order quantity?

Our minimum order quantity varies depending on the part and process, but we typically accommodate both small and large volume orders.

How do I request a quote?

You can request a quote by contacting us via our website, email, or phone, and providing necessary design details. We will get back to you within 8 hours.

What information do I need to provide for a quote?

To provide an accurate quote, we need detailed drawings or specifications, material type, quantity, and any special requirements.

Do you offer volume discounts?

Yes, we offer volume discounts based on order quantity. Please contact us for more details.

What are your packaging and shipping methods?

We offer various shipping methods including standard ground, expedited, and freight shipping.

We use industry-standard packaging to protect parts during transit. Custom packaging options are also available upon request.

Quality Questions

Are you ISO certified?

Yes, we are ISO 9001, 14001, TS16949 certified, ensuring we adhere to high-quality management practices.

Do you comply with RoHS and REACH?

Yes, we comply with RoHS and REACH regulations and can provide documentation upon request.

Do you offer PPAP (Production Part Approval Process)?

Yes, we can provide PPAP documentation for parts if required by the customer.

Do you provide inspection reports?

Yes, we can provide inspection reports and other quality documentation as required.

How do you handle non-conforming parts?

Non-conforming parts are handled through our corrective action process to ensure they are addressed promptly and do not reoccur.

Technical Questions

What materials can you work with?

We can work with a variety of metals including steel, stainless steel, aluminum, copper, brass, and more.

We can handle material thicknesses ranging from 0.003″ to 1.200″ depending on the specific project requirements.

What file formats do you accept for designs?

We accept common CAD file formats such as DXF, DWG, STEP, IGES and more. Our engineers can work with you to refine your designs.

What is your lead time for production?

Lead times vary depending on the complexity of the part and current production schedules, but typical lead times are 15-30 days.

Do you provide prototypes?

Yes, we provide prototyping services to help validate designs before full-scale production.

Do you have in-house tooling capabilities?

Yes, we have in-house tooling capabilities for die design and manufacturing, which allows us to maintain quality and reduce lead times.

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